By John H on 26 January 2026 | Purchase not verified

Really grateful to the guys at F11 for the car delivered on Saturday morning. Beautifully presented and exactly as described. Originally they didn't want to sell me a car without me viewing it, which I fully understand. These guys have worked hard to build a reputation for being totally honest and straight with people and if they sell cars unseen they will eventually sell one to one of life's complainers who can find fault with anything. I would be very sceptical of any reviews that are less than 5* as Ollie and his colleagues couldn't have done more to be totally honest and accurate in their description. Great communication via text keeping me fully informed of delivery schedule. I was in touch with a couple of other dealers who also had a Ford Focus and they couldn't be bothered to get back to me. If I'm ever in need of a nice, cheaper vehicle in the future, first job will be to check out F11's stock. Thanks again chaps, cheers, John.

By Jane S on 16 November 2025 | Purchase not verified

Trusted the video attached to the advertisement and bought the car on the phone. It was delivered to my door next day. Cant believe avoiding the horror stories was that easy. Thank you

By Oscar H on 13 November 2025 | Purchase not verified

The videos are game changer. Too good too honest. No faff

By Orhan G on 10 November 2025 | Purchase not verified

Read some other people praising the video appraisals. Found that all the cars had videos attached to the autotrader app. Brutally honest and some were funny. Never found a business showing the flaws in what they are trying to sell. Good work guys.

By Jennifer W on 04 November 2025 | Purchase not verified

For a minute I was confused if the salesperson was interested in making the sale because his answers were worryingly honest to all the questions I had. This is why I actually bought the car from here. The promises they make on their website proved to be true. Really impressed with the blunt business model gentlemen. Thank you

Reply from F11 Car Sales Manchester on 09/11/25

Honest and Blunt thanks alot. We will take that Thanks for the business and this is a huge compliment.We found a gap in the notorious market of used car sales and wanted to make it easy and convenient for a regular person to just choose any car from us and feel confident that they are not being ripped off or tricked into buying something they shouldn't. -We would like to take this opportunity to confirm and guarantee that we only buy and sell cars with clean MOT history and all of our cars are HPI Clear, meaning NO hidden previous accidents and category. We simply dont get involved with accident repaired or category cars. -All of our cars come with - 3 months complimentary nationwide warranty - Clean MOT history (no major defects ***EVER*** advised or failed in the history of the car MOT) guaranteed with confidence because we do not buy the cheap ones which should be sitting in a scrap yard. - HPI clear (we have never and never will sell an accident repaired category car) BIG NO - Fresh MOT and Fresh services with latest maintenance repairs and service receipts provided with every car. - Full machine T Cut polish and seats and carpets washed every car. - every car is advertised with a video appraisal to show the true condition of the car and all **if any** (scratches and dents) shown in the video and all the paperwork explained. 100% transparency promised and guaranteed. -Every car is advertised with an honest video appraisal, please watch and observe before you come for the viewing. Buy with confidence, we are not the ones who will trick you to buy something your grand dad told you not to buy. Thanks again

By Ruby P on 02 November 2025 | Purchase not verified

Glad that I purchased my Chevrolet from this dealership. Went to view similar car at otherplace but didnt feel right. This one did.Thanks again.

Reply from F11 Car Sales Manchester on 09/11/25

Dear Customer Many thanks for choosing us. we sell a very small selection of Chevrolet but the ones we do have been prepared with the same protocol that we apply to all of our stock. This is the reason our cars will feel better. -We would like to take this opportunity to confirm and guarantee that we only buy and sell cars with clean MOT history and all of our cars are HPI Clear, meaning NO hidden previous accidents and category. We simply dont get involved with accident repaired or category cars. -All of our cars come with - 3 months complimentary nationwide warranty - Clean MOT history (no major defects ***EVER*** advised or failed in the history of the car MOT) guaranteed with confidence because we do not buy the cheap ones which should be sitting in a scrap yard. - HPI clear (we have never and never will sell an accident repaired category car) BIG NO - Fresh MOT and Fresh services with latest maintenance repairs and service receipts provided with every car. - Full machine T Cut polish and seats and carpets washed every car. - every car is advertised with a video appraisal to show the true condition of the car and all **if any** (scratches and dents) shown in the video and all the paperwork explained. 100% transparency promised and guaranteed. -Every car is advertised with an honest video appraisal, please watch and observe before you come for the viewing. Thanks again

By Tom D on 25 October 2025 | Purchase not verified

Showed up late, still got sorted, legend

Reply from F11 Car Sales Manchester on 09/11/25

Dear customer We will take this as a compliment. You turned up late but not too late because the car was still available till the next customer had an appointment for the same car in the afternoon. Lucky you, you made the viewing quick and drove off in no time. See you in few years for an upgrade. Thanks again. We would like to take this opportunity to address to our potential customers that we try to avoid these kind of situations because we cant reserve cars and we dont want multiple customers to arrive at the same time for the same car. Not fair on the customers to feel pressured or rushed. Please try to arrive at your appointment time. If you are late, we will still serve you as long as you arrive before 5pm Monday to Saturday and before 3pm Sunday and as long as the car is still available and as long as we are not busy with other customers who arrived on time for their appointments for other different cars or the one you wanted to view. Thanks

By Stacey S on 25 October 2025 | Purchase not verified

Great service, felt respected and heard throughout. So rare these days. Thank you!

Reply from F11 Car Sales Manchester on 10/11/25

Dear Stacey The golden rule of give respect and take respect applies in life and we live by it. You are nice to us we are nice to you. Thank you so much for being polite to our staff and they are trained to give that in return. Many thanks for the business and we hope to see you again in few years for an upgrade. Thanks again

By Gary O on 20 October 2025 | Purchase not verified

Bought a Vauxhall Astra from these lads. Really happy with the car. Everything feels proper tight like it should. Big up boys.

Reply from F11 Car Sales Manchester on 09/11/25

Dear Customer This is exactly what we like to hear and exactly what we work hard for. Cars feel right to you. You are happy, We are happy, Job done right. See you in few years for an upgrade. thanks again

By Nour N on 17 October 2025 | Purchase not verified

Hello Oli. I just wanted to thank you for amazing service. You really did help me choose the right car. God bless you.

Reply from F11 Car Sales Manchester on 09/11/25

Dear Customer this is so sweet. We will pass your kind words to Oli. Thanks for making our job easy. The staff is trained to help you choose if you already have a shortlisted choice from our stock. Enjoy your car and we hope to see you again in few years for an upgrade.